What information is typically included in a supplier scorecard?

A supplier scorecard typically includes metrics related to quality and delivery as essential components for evaluating supplier performance. Quality metrics may encompass defect rates, compliance with specifications, and overall product quality, which are crucial for maintaining standards in the supply chain. Delivery metrics often involve on-time delivery rates, lead times, and the ability to meet deadlines, ensuring that the supplier can fulfill their commitments efficiently.

While financial performance metrics, market share analysis, and customer feedback summaries can provide useful insight into a supplier's overall viability and business health, they do not directly focus on the operational aspects that a scorecard is designed to assess. The primary purpose of a supplier scorecard is to provide a clear overview of how suppliers perform in key areas critical to maintaining a functioning supply chain, thereby improving the decision-making process regarding supplier relationships and performance improvements.